Here's what residents and family have to say about St Andrews Aged Care
Palliative Care
“We want to extend our heartfelt thank you to all the staff including kitchen, leisure and lifestyle team, care team, physiotherapists, volunteers… the list goes on, and there are far too many to name individually. We, as her family found on visiting that everyone was warm and friendly and very welcoming.”
“The Family wishes to sincerely thank everyone for their love and support during this time. In particular, they’d like to give a special thank you to the staff at St Andrews Nursing Home for the care, compassion and love shown to our mother over the last three years.”
“Good on you’s St Andrews, my dad was there and he went out like a king! The girls were so good to him. He was always smiling which was something new for him. Thank you you’re heroes.”
Community Home Care
“Robin is very happy with all the staff as she doesn’t have to worry about her mum; as she is being well cared for.”
"We wish to report favorably on the recent visit assisting the cleaning of our home. Cathy arrived on the appointed time, well presented and introduced herself, carried out all specific tasks required in a most diligent manner; all work carried out met our approval, carried out all work without repeat question. It is our recommendation that in our opinion the type of assistant for any mature help required, Cathy would be excellent."
"Thank you for your support after my hospital stay. I wish to pass on my appreciation to three of your wonderful staff – Judy, Elizabeth and Dawn. Dawn needs special mention for her friendliness and cheeriness to me at all times and if medals were ever awarded she would deserve one. Thank you."
Client phoned to advise he had his first visit from Kim today and “I had to ring to tell you I am over the moon. She obviously likes doing her job, knows what to do, she is a lovely person and nice to be with”.
“Gladys is very grateful and happy with all the workers especially Heather who makes her mum feel very comfortable.”
"Nathan is the best cleaner I have had. He is a gentleman. I never have to tell him what to do and whenever he has time he does a little extra job like wiping the blinds. He did such a good job cleaning out my cupboards. I recommend him thoroughly."
