Frequently Asked Questions
Here you will find regularly updated answers to some of the common questions asked by residents, friends and family.
Yes, there is always a registered nurse on site.
To ensure the comfort and safety of our residents, St Andrews ensures we always have skilled staff available to meet the level of genuine care and support you need.
Yes, you are able to have the doctor of your choice, simply arrange this in consultation between you and your doctor.
Relatives are welcome to participate in bus outings if there is room. Please contact Leisure and Lifestyle department, ph: 02-6620-5881. There is no charge if there is no cost to the facility.
Yes, we have qualified chefs 7 days per week to provide nutritious, tasty, balanced meals.
You may bring food from home, but Staff are not permitted to reheat food from outside the facility due to health regulations.
Double adapters can overload circuits and are a potential fire hazard however, power boards are permitted, preferably with automatic surge protection.
Simply email our Leisure and Lifestyle department: email@example.com, who will pass on your email electronically or by printout to the recipient. We are awlays able assist them to reply if needed.