Yes, there is always a registered nurse on site.

To ensure the comfort and safety of our residents, St Andrews ensures we always have skilled staff available to meet the level of genuine care and support you need.

Yes, you are able to have the doctor of your choice, simply arrange this in consultation between you and your doctor.

Relatives are welcome to participate in bus outings if there is room. Please contact Leisure and Lifestyle department, ph: 02-6620-5881. There is no charge if there is no cost to the facility.

Yes, we have qualified chefs 7 days per week to provide nutritious, tasty, balanced meals.

You may bring food from home, but Staff are not permitted to reheat food from outside the facility due to health regulations.

Double adapters can overload circuits and are a potential fire hazard however, power boards are permitted, preferably with automatic surge protection.

Simply email our Leisure and Lifestyle department: ll@standrew.com.au, who will pass on your email electronically or by printout to the recipient. We are awlays able assist them to reply if needed.

Eligibility is assessed by the Aged Care Assessment Team (ACAT), the prospective resident must need help with daily activities, and health care.

Contact My Aged Care on 1800 200 422, or apply online at myagedcare.com.au, your doctor can also refer for an assessment.

Cost vary on an income and assets assessment with Services Australia (formerly known as Centrelink). Common Fees include:

Basic Daily Care Fee (capped at 85% of the Singel Aged Pension)

Accommodation Costs. Assessed by Services Australia, this can be paid as a lump sum, daily fee or a combination of both.

Means Tested Care Fee (if financially assessed to contribute)

Additional Services Fee, is for services provided that are above the standing of services, eg, television, Clothing labeling, bus trip, telephone provided etc.

Not necessarily. If a spouse or a protected person is living in the family home it maybe exempt from the financially assessment. There are different ways to pay for care without selling the family home.

Yes we do have a waitlist for care, St Andrews offer care to people who need the care the most.

We encourage you to bring items from home that will make you feel at home in care, photos, mementos, quilt cover, some furniture can be brought in if room is available, a nice comfy recliner chair, bar fridge.

Residents have 24/7 personal and clinical care, including medication management, nursing care and access to allied health services, (physio, podiatry etc).

Family and friends are allowed to visit anytime, we do not have specific visiting hours.

Yes your dog can come into visit, it must be on a meter long lead and not be in the dining areas.

Yes, we have a monthly Leisure and Lifestyle activity Calendar. We offer social activities, outings, exercise programs and entertainment.

Yes you can have up to 52 days overnight stay per year, no longer than 28 days in a row.