7 October 2021

Dear Family Members

Please be advised as of 9 October 2021 the VISITING HOURS for the weekend
will change.

The NEW revised times are 10am – 3pm (Weekends).

Monday to Friday remains the same 9am – 6pm.

However, please be aware that visiting times have been reduced for weekends
and public holidays only. We acknowledge this will result in some
inconvenience which we regret. However, it is important that we stay focused
on keeping all facility users safe in the current pandemic.

Normal visiting arrangements will continue – two visitors per day for each
resident, which is part of the NSW current Public Health Order. Please note,
there is not a set time to complete the visit providing the two-hour limit is met,
which is also part of the public health order.

We are also able to consider exceptions such as shift workers and other
applicable exemptions which will be assessed and approved or possibly declined
by the registered nurse in charge of the facility. Visiting outside of these hours
will require you to call the facility to inform staff you are approaching the
entrance. Again, we apologise for any inconvenience that this may cause,
visiting between the set hours will minimise any inconvenience and our
intention is to provide a second LobbyTrac device to expedite the entry process.

Regards

Greg Price

General Manager