Dear Families and Visitors

Until further notice St Andrews all residential aged care facilities must:

Screening of staff and residents and conditions of entry to the facility are as follows:

  1. Screening of visitors and staff will continue at the one entrance available at this time.
  2. Please remember to ensure the requirement to wear a surgical mask, social distancing and hand hygiene is maintained on entry.
  3. When exiting the facility there will be a signing out book that visitors and staff must now sign.
  4. Common areas are open to visitors. Please adhere to the density signage i.e. the number of persons permitted in the space at one time. 
  5. A maximum of 4 person in a residents room including the resident. That is 3 visitors at one time and one resident.
  6. It is not a requirement to have an up to date vaccination against influenza if a visitor is making a care and support visit to a resident. For example families making a visit would be deemed care and support
  7. Residents may leave the facility for outings such as medical appointments or to visit locations in the community such as shops, cafes

Red Zone
People who have been in a hot spot in Sydney cannot enter St Andrews aged care facility. 

These areas have been classified as red zones.Only exception is visitors who have been living outside the red zone (proof will be required)

  • Red Zones are:
    • Northern Area of the Northern Beaches
    • suburbs in the Canterbury LGA – Ashbury, Belfield, Campsie, Canterbury, Clemton Park, Croydon Park, Earlwood, Hurlstone Park)
    • Cumberland City Council includes the following wards: Greystanes (Fairfield | Greystanes | Guildford | Guildford West | Merrylands West | Pemulwuy | Prospect | Smithfield | Woodpark | Yennora), Regents Park (Auburn | Berala | Homebush West | Lidcombe | Regents Park | Rookwood), Wentworth (Wentworthville | Westmead | South Wentworthville | Mays Hill | Pendle Hill | Toongabbie | Girraween | Greystanes | Merrylands), Granville (Granville | Guildford | Holroyd | Merrylands | Merrylands | West Auburn | Chester Hill | Guildford | Merrylands | Regents Park | South Granville)
    • suburbs in the Mount Druitt area – Bidwell, Blackett, Doonside, Dharruk, Emerton, Hebersham, Lethbridge Park, Minchinbury, Mount Druitt, Shalvey, Tregear, Whalan, Wilmot
    • Rooty Hill
  • Interstate areas and times of concern are:
    • Queensland has lifted all restrictions except for the following Bunnings Warehouse Acacia Ridge and Sunnybank Cellars in Sunnybank Hills.:
    • also anyone who has been to the Grand Chancellor Hotel in Brisbane since 30 December 2020.

Green Zone is all remaining areas outside the red zone in NSW.

Green zone includes Northern NNSW, Newcastle, Mid North Coast, Far West etc

The number of visits per day is now unlimited  per day. Visiting times are Mon-Fri  9am – 6pm and Weekends 9am – 5pm

Interstate visitors

Due to the different approaches to Covid-19 by all other States/ Territories please call Administration, well ahead of a planned visit and provide the following details:

  • The State or Territory you are travelling from
  • Leave your contact details and proposed date to visit

A manager will  promptly contact you regarding your proposed visit.


Social Leave – A resident leaves the facility

The resident does not require isolation upon return to the facility provided they have:

  1. Not been in contact with a person who has been in a red zone or an area of increased testing in NSW  in the last 14 days
  2. Not been in contact with a person with symptoms of CoVID-19 or is in a 14 day isolation period
  3. Have not been exposed to a public indoor place with an excessive number of people present eg shopping malls etc. If however a resident intends to visit these area or has a share ride we recommend wearing a face mask
  4. Have not been to a place or household where a person is currently self-isolating OR waiting for a CoVID-19 test result
  5. Completed a Social Leave declaration form for the leave requested. If they are unable to do so the declaration must be completed by the support person or representative.

Residents attending a medical appointment in a CoVID-19 safe manner will not be placed into isolation upon return.  Upon return the resident will be risk assessed to determine the level of exposure to CoVID-19. Depending on the assessment the resident may have to isolate. 

Residents who comply with points 1-4 are highly unlikely to be required to isolate upon return.

St Andrews management appreciate your understanding about what is required to reduce the risk of CoVID-19 entering the facility


Bruce Tually

General Manager