Service Excellence

… Best practice at work …

St Andrews is strongly committed to achieving high levels of excellence, as demonstrated throughout our organisation. Our aim is to ensure that all our residents and community clients have an opportunity to express their individual needs.

Listening to our clients, their family and advocates is the key to our ongoing success. Their input is crucial to ensure that every one of our clients has a continuing positive experience of living life to the fullest. It is important to St Andrews that our residents, families and community understand that we care for and about ‘people’.

Our experienced staff have specialist skills in caring for seniors and their lifestyle choices. Continuous education and development opportunities are undertaken by staff to maintain their level of skill and knowledge in care of our residents.

Service-excellence

Awards

  • 2010- Aged Care Channel Idea of the Year Award
      Highly Commended – Self-Directed Learning Package Education Program
  • 2009 Minister’s Awards for Excellence in Aged Care
      Certificate of Appreciation for nomination in Excellence in Training and Staff Development – Residential
  • 2007 Northern Star Business Excellence Award
      Finalist – Health & Lifestyle Category
      Finalist – Community Services Category
  • 2007 ACAA Building Awards
      Finalist – Renovation / Redevelopment Building Category
  • 2006 Northern Star Business Excellence
      Award Winner – Community Services Category
      Finalist – Health & Lifestyle Category

For general information on Commonwealth Government services for Aged Care, see the Australian Government Directory of Services for Older People.

FOR MORE INFORMATION CALL US NOW! 02 6620 5800

GET IN TOUCH